Indonesia’s Payment ID: Data innovation VS privacy concerns

Indonesia’s Payment ID: Data innovation VS privacy concerns
/ Muhammad Daudy - Unsplash
By bno - Surabaya Office August 19, 2025

Bank Indonesia (BI) has introduced a new identity for the national payment system, marking a shift towards a more unified, secure, and innovative financial ecosystem. According to Tempo, this identity aims to strengthen BI’s vision of creating a modern payment infrastructure that can keep pace with technological advances and the growing needs of digital transactions.

The new branding is not just cosmetic; it also signals a transformation in how BI intends to coordinate various payment channels. By consolidating design elements, symbols, and communication across payment platforms, BI expects to increase public trust and encourage broader adoption of cashless transactions. The initiative also positions BI to adapt quickly to future innovations such as blockchain-based payments and central bank digital currencies (CBDCs).

Differences from the previous system

The updated identity comes with functional upgrades beyond the visual overhaul. As reported by Tempo, the previous payment system’s branding and architecture were fragmented, with different services operating under separate guidelines and appearances. This sometimes created confusion for consumers and inconsistencies for merchants when integrating payment systems.

In contrast, the new identity brings these components together under a unified framework. This includes standardised logos, colour schemes, and system integration protocols to ensure a smoother user experience. Additionally, BI is introducing improved cybersecurity features and compliance mechanisms to better safeguard financial transactions from fraud and data breaches. These refinements aim to make the payment ecosystem not only more attractive but also more resilient.

Implications for consumers and merchants

For consumers, the launch of this new identity promises greater convenience when making payments both online and offline. Tempo highlights that the unification will reduce friction when switching between payment platforms, while also offering more consistent service quality across banks, e-wallets, and fintech applications. Customers will also benefit from enhanced transaction security and faster payment processing times.

Merchants, on the other hand, can expect simplified integration processes. Under the old system, retailers often had to adapt their systems separately for each payment provider. The standardised protocols introduced by BI will now allow merchants to more easily connect to the national payment infrastructure. This should reduce operational costs and improve their ability to accept a wider range of digital payment methods, boosting sales and customer satisfaction.

Strategic vision and digital economy growth

This initiative aligns with Indonesia’s broader push towards a digital economy. Citing BI’s strategic roadmap, Tempo reports that the payment system revamp is part of the “Indonesia Payment System Blueprint 2025,” which aims to make the nation’s payment infrastructure interoperable, innovative, and inclusive. By creating a modern, standardised system, BI hopes to drive financial inclusion and help small and medium-sized enterprises (SMEs) access new market opportunities.

The plan also fits into the government’s long-term vision of positioning Indonesia as a competitive player in Southeast Asia’s rapidly evolving digital economy. With more efficient payment channels, businesses will be better equipped to compete in both domestic and cross-border markets. This could ultimately help attract foreign investment and stimulate innovation across fintech, banking, and retail sectors.

Challenges and next steps

While the launch is a significant step forward, BI acknowledges that the transition will require time, public education, and collaboration with stakeholders. Tempo notes that upgrading existing systems and retraining personnel will be essential to ensure a smooth migration. Resistance from smaller financial institutions that may lack the resources to adapt quickly could also slow the rollout.

To address these issues, BI plans to work closely with banks, fintech companies, and merchants to provide technical assistance and phased implementation schedules. Public awareness campaigns are also in the pipeline to familiarise consumers with the new identity and encourage its adoption. If successfully executed, these measures could cement Indonesia’s position as a regional leader in payment system innovation.

Tech

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