East African telecom regulators to boost transparency of roaming charges.

By bne IntelliNews January 17, 2012
The telecoms regulators of the East African Community (EAC) have prepared new rules for telecoms roaming operations in a bid to lower the high charges East Africans face when using their phones outside their home countries, Business Daily reported. Under the new rules, the mobile operators in the region will be required to inform their subscribers about the rate of receiving and making calls on their networks outside their home countries via text messages upon crossing borders. Currently, mobile operators do not inform subscribers of their tariffs, exposing consumers to shocking bills. The new regulation, which boosts transparency of roaming charges is expected to help consumers pick more affordable rates and hence spur competition and put pressure on mobile operators to offer lower prices, according to the Communications Commission of Kenya (CCK). EAC is a regional intergovernmental organisation, which includes Kenya, Uganda, Tanzania, Rwanda and Burundi.

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